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Account & Subscription

  • I'm an EYB member but I keep getting asked to pay for CookShelf, or my books aren't syncing. How can I link my accounts?
  • I'm an Eat Your Books member. Can I access CookShelf? Do I have to pay?
  • How do I cancel my subscription?
  • What can I do on CookShelf with a free membership?
  • My subscription lapsed. Will I lose my books, bookmarks, or cooks?
  • Can I share my CookShelf account with a friend or family member who lives with me?
  • Can I use CookShelf on multiple devices?
  • How do I request a refund?
  • I'm an EYB Premium member – why am I being charged for CookShelf?
  • How do I change the email address on my account?
  • I canceled my paid membership and now I can't access the free version of CookShelf – can you help?
  • How do I switch from monthly to annual?

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